Customer support
Answers to your questions
Find quick answers about treatment processes, pricing, and policies at HandsViet.
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Process and treatment
You can book easily through the website, hotline, or HandsViet's Zalo OA. Once your request is received, our team will confirm a suitable time and guide you on how to prepare before the appointment.
Duration depends on the diagnosis, severity of impairment, and recovery goals. Many basic programs run for 6 to 12 sessions, but the doctor and therapists will adjust the plan according to real progress.
Yes. Prescriptions, imaging, MRI, CT, X-ray results, or previous treatment records help the team assess you faster and avoid unnecessary duplication.
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Pricing and policy
HandsViet does not currently process direct payment through the national health insurance system. However, we can provide financial invoices and the necessary documents for patients using private health insurance plans.
After assessment and goal setting, the team will explain the recommended treatment package, estimated number of sessions, and the corresponding cost. We prioritize full clarity before a patient starts the program.
Still have more questions?
The HandsViet team is always ready to support you with clear information and practical guidance.